Awtrey came out to service a 8 month old heat pump system that they did not install, we've never been happy with our American Standard system until now. They changed many of the settings in the handler & the thermostat and our system finally runs like it should, we could not be happier. It's quiet, heats the house well & works as it should.
They came out a week later to install a steam humidifier. As usual, they were right on time & professional. I had them bid a new ductless split heat pump for my office. The bid was a bit higher than I expected, but it's a quality unit & I know it will be installed perfectly & give me years of service. I don't mind paying a little more for this level of service. My new mini-split is being installed less than a week after I inquired about it.
You just can't ask for more.
Awtrey has always been professional and easy to deal with. The technician we had today was the same - and kept things clean! There was no big sales pitch following his inspection, which was refreshing after dealing with another company for a while.
My experience with Awtrey has always been excellent. For many years now, they have maintained and repaired my furnace and AC with professionalism and respect. Always on time, and always very honest.
After reading reviews along with a friend's recommendation I chose Awtrey. The service was 5 star. Nick was personable, knowledgeable and professional. He took the time to explain the issue and how it was being rectified. I highly recommend the company and specifically Nick!
We’ve been using Awtrey for several years now. I find their service plan to be very helpful in scheduling routine maintenance, which makes our HVAC last longer. Their service personnel are always friendly and knowledgeable. They are honest with their assessment of the system and I have confidence I’ll get the the winter or summer very comfortably. I highly recommend them.
Awtrey is an amazing company. If I could give more than 5 stars, I would, because they deserve it. They go above and beyond with their work. Other companies I’ve used in the past wouldn’t even rinse off the outside A/C unit to clean the unit and clean off any accumulated dirt, pollen, etc. that would be stuck to the outside of the unit and the technician gave it a very thorough cleaning. I highly recommend Awtrey for all of your heating & cooling needs!
Shane and his crew from Awtrey showed up early in the morning and worked hard the entire day to install a new furnace and air conditioner in our very old building. They skillfully addressed all the challenges and modifications needed for installation of a modern HVAC system in an old building. They left the site clean and with a perfectly functioning new AC and Furnace. They couldn't have been any more professional. Thank you Shane and Crew! Thank you Awtrey! You have great employees.
This is 3rd time I have used them and I have nothing but good things to say about them. I had a air scrubber put on my system and also had them clean and check my system. Nick, the technician who came out, was very nice and professional. Awtrey is always my go to HVAC company and I highly recommend anyone to give them a chance to be yours.
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